info@lkhrpack.com +86 155 5244 7686
Longkou City Hongrun Packing Machinery Co., Ltd.
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Resources

FAQ

  • Q Are you a manufacturer, trading company or a third party?

    We are a manufacturer, and the company was established in 1986.

  • Q Where is your factory located?
    Our factory address is: 200 meters South of Jiaxin Road, Sujiagou Village, Zhuyouguan Town, Longkou City, Shandong Province, People's Republic of China 
  • Q How can i get to your factory?
    Our factory is near Yantai Penglai International Airport, we can pick you up in the airport. 
  • Q If i will need to stay in your place for few days, is that possible to book the hotel for me?
    It’s always my pleasure, hotel booking service is available. We recommend Moon Bay Seascape Hotel and Nanshan International Conference Center Hotel.
  • Q What is your minimum order quantity, can you send me samples?
    Our minimum quantity is 1 set, as our product is machinery equipment, it’s difficult to send you samples, however, we can send you catalog, warmly welcome you to come visit our company. 
  • Q Which level of quality are your products?
    We have got CE, ISO9001, SGS certificate so far. 
  • Q What is the delivery time of your machine?
    In general, the delivery time of our machine is about 60-90 days, the exact delivery time depends on the requirement from customers and the machine models difference. Customized machine will be delivered as the negotiation with our clients. 
  • Q Can the machine be customized as our need, such as put on our logo?
    Surely our machine can be customized as your need, putting on your logo is also available. 
  • Q As the shipping period will take long time, how can you make sure the machine won’t be broken?
    Our machine is PE film wrapped, to make sure the machine can be delivered to our customer smoothly, we will use the steel wire to fix the machine with the container.
  • Q May i know which payment will be accepted by your company?
    So far 100%T/T before shipment, and 30% deposit paid by T/T, balance paid by T/T or L/C AT SIGHT are available. 
  • Q About the after-sale service, how can you solve the problems occurred of your overseas customer in t
    The warranty of our machine is normally 12 months, during this period, we will arrange the international express immediately, to make sure the replace parts to be delivered as soon as possible.
  • Q After we placing an order, will you arrange the installation of the machine at present?
    All the machines will be tested well before delivered, so almost of them can be used directly, also our machine are easy to be installed, if you customer needs our assistance, we will be pleased to arrange the installation, but all the cost will be charged by you.
  • Q How can i get the after-service?
    We will send you the spare parts by free if the problems caused by us.
    If it is the men-made problems, we also send the spare parts, however it is charged. Any problem, you can call us directly.
  • Q How can i trust your company?
    With several-years-professional design, we can provide you suitable suggestion and lowest price
    1. Assessed by third party, national patents and CE, ISO, SGS for all equipment.
    2. For our machine, we do very well on stable running, durable.
  • Q Is your price competitive?
    Only good quality machine we supply. Surely we will give you best factory price based on superior product and service.